A MESSAGE FROM QUINN CHRYSLER DODGE:
QUINN CHRYSLER DODGE WANTS TO ASSURE YOU THAT WHILE CHRYSLER LLC IS MAKING SOME CHANGES AND RESTRUCTURING, OUR DEALERSHIP IS AS STRONG AS EVER!
WE ARE HERE TO STAY. OUR COMMITTMENT TO QUALITY CUSTOMER SERVICE AND SATIFACTION CONTINUES TO BE OUR MAIN GOAL.
COME IN TODAY OR CONTACT US AT 918-766-0000 OR 1-866-611-6996 TOLL FREE
TO SEE HOW WE MAKE BUYING A CAR EASY!
NO PRESSURE. NO TRICKS. NO GIMMICKS. JUST GREAT DEALS!
READ BELOW TO LEARN MORE ABOUT THE NEW CHRYSLER LLC.

HERE IS LATEST NEWS FROM CHRYSLER:
CHRYSLER LLC AND FIAT GROUP ANNOUNCE GLOBAL STRATEGIC ALLIANCE
TO FORM A VIBRANT NEW COMPANY.
READ BELOW TO LEARN MORE.
GENERAL QUESTIONS:
Q: What does this new company mean to me as a Dodge, Jeep® or
Chrysler customer?
A: The partnership with Fiat® transforms Chrysler into a vibrant new company
with many strategic advantages. It enables Chrysler to better serve its
customers and dealers with a broader and more competitive lineup of
environmentally friendly, fuel-efficient high-quality vehicles.
Chrysler and its dealers will continue to sell and service vehicles and
honor warranties without interruption. Consumers can continue to
purchase our vehicles with complete confidence.
Q: What is the ownership structure of the new company?
A: When the transaction is completed, the Voluntary Employee Beneficiary
Association (VEBA) will own 55 percent of the new company and the U.S.
and Canadian governments will own proportionate shares of a 10 percent
stake. Fiat will initially own a 20 percent stake in Chrysler.
Fiat will have
the right to increase its ownership stake an additional 15 percent in three
increments as it meets the following criteria: 5 percent for bringing a 40
mpg vehicle platform to Chrysler to be produced in the U.S.; 5 percent for
providing a fuel-efficient engine family to be produced in the U.S. for use
in Chrysler vehicles; and 5 percent for providing Chrysler access to its
vast global distribution network to facilitate the export of Chrysler vehicles. Fiat cannot become a majority owner until all U.S. government loans have
been completely repaid.
Q: What is a Chapter 11, section 363 bankruptcy?
A: For the past several months, we have worked tirelessly to reach
agreement with key stakeholders on concessions that would allow
Chrysler to complete this alliance with Fiat and proceed with its plans
without the need for a bankruptcy proceeding. Despite substantial
progress on many fronts, Chrysler was not able to obtain the necessary
concessions from all of its lenders.
As a result, under the direction of the
U.S. Treasury, Chrysler LLC and 24 of its wholly owned U.S. subsidiaries
filed voluntary petitions under Chapter 11 of the U. S. Bankruptcy Code.
With this filing, we will also submit a motion under Section 363 of the
Bankruptcy Code, requesting the swift approval by the Court of the
agreement with Fiat and the sale of Chrysler’s principal assets to the new
company.
Jeep is a registered trademark of Chrysler LLC.
The benefit of this type of filing is speed. It should allow a leaner new
company to emerge in a matter of 30 to 60 days, well positioned for longterm
viability.
Chrysler’s Mexican, Canadian and other International operations are not
part of any bankruptcy filing.
Q: Is Chrysler still an American car company?
A: Chrysler’s operations, as now, will remain primarily based in the U.S.,
employ tens of thousands of Americans directly and at the supplier and dealer
level, and will continue a proud tradition of American engineering and
manufacturing into the future.
WARRANTY, SERVICE AND FINANCING QUESTIONS:
Q: How will the bankruptcy filing effect existing Dodge, Jeep® and
Chrysler vehicle warranties?
A: There is no change to existing warranties. All warranties will continue to
be in effect and honored.
Q: How does the bankruptcy filing effect the warranty if a customer
purchases a new vehicle tomorrow?
A: There will be no effect on the warranty of a new vehicle purchased during
the reorganization. The warranty will remain valid for the duration of the
warranty period. The warranty is guaranteed by the U.S. government if
the vehicle is/was purchased from March 30, 2009 to June 30, 2009. In
addition, a possibility exists for a renewal or extension based on mutual
agreement.
The Canadian government announced a similar warranty guarantee
program.
Q: Will customers need to pay for warranty work and then get
reimbursed from the dealer?
A: The customer process for warranty repairs will not change. Customers do
not need to pay for warranty work at the time of service.
Q: Where do customers take their vehicle for warranty work?
A: Any Dodge, Jeep® or Chrysler dealer, regardless of brand, can and will
perform warranty work. There are thousands of Dodge, Jeep® and
Chrysler dealers located throughout North America.
Customers may visit
the brand Websites (www.dodge.com, www.chrysler.com and
www.jeep.com) and type their zip code into the “find a dealer” window to
view a map listing several dealerships in their area. Customers outside of
the United States may click on the “International” link at the bottom of the
brand Websites.
Q: If the dealer I purchased my vehicle from has gone out of business,
how do I find a new dealer?
A: Any Dodge, Jeep® or Chrysler dealer, regardless of brand, can and will
perform warranty work. A customer is not required to take the vehicle to
the same dealership they purchased the vehicle from. There are
thousands of Dodge, Jeep® and Chrysler dealers located throughout North
America. Customers may visit the brand Web sites (www.dodge.com,
Jeep is a registered trademark of Chrysler LLC
www.chrysler.com and www.jeep.com) and type their zip code into the “find a dealer” window to view a map listing several dealerships in their
area. Customers outside of the United States may click on the “International” link at the bottom of the brand Websites.
Q: What happens to the loan for my vehicle?
A: Customers should continue to make their payments every month to the
address on the statement, or continue to have their payment automatically
debited from their bank. The obligation will continue to exist, similar to
when a home mortgage is transferred to another lender.
Q: What financing options are you offering consumers during the
reorganization process?
A: In the United States, Dodge, Jeep® and Chrysler dealers have access to a
number of different financing options at the local level as well as the “Invest in America” partnership with credit unions nationwide. By mid-May, a financial services arrangement will be in place with GMAC
assuming the role as the primary lender for our dealers and customers.
Q: How will the reorganization affect the availability of service and
replacement parts at dealerships?
A: At this time we do not anticipate any issue with the availability of service
and replacement parts.
Q: Will my service contract in the United States still be valid?
A: If your service contract was purchased through Chrysler and not a third
party, your contract will be valid for the duration of the contract
If your service contract was purchased as an Independent Third party
Service Contract, most reputable service contract companies pay claims
at competitive rates and will honor their contracts regardless of servicing
dealer. To ensure coverage customers will need to contact their service
contract provider and servicing dealer. If not honored most contracts are
cancelable and the customer may be eligible to receive a prorated refund.
Jeep is a registered trademark of Chrysler LLC.
If the Service Contract is a Dealer Supported Service Contract (Dealer
owns the Service Contract Company) it is unlikely that other dealers would
support that contract, customers should contact the dealer they purchased
the service contract from.
Q: Where do I send my payment for my service contract?
A: Customers should continue to send your payments to the address on the
invoice.
Q: Will Mopar® continue exist ?
A: Mopar is, and will continue to be, a valuable part of the Chrysler company
business.
Q: Will Dodge, Jeep® and Chrysler dealers still sell genuine, original
equipment replacement Mopar parts during the reorganization?
A: Yes, and we encourage our customers to visit their local dealer for
authorized Mopar replacement and performance parts.
Q: Will parts for older Chrysler (Mopar) vehicles continue to be available
for purchase through a local dealer and for how long:
A: Yes, they will continue to be available and the process for how long
authorized service and replacement parts are available will not change
during the reorganization.
Q: I bought the $2.99 gas card promotion, is that, and will it continue to
be valid?
A: Yes, there are no changes to that program.
Q: Who can I contact if I have additional questions?
A: Customers with questions can call toll-free 877-271-1568 (US and Canada)
or visit www.ChryslerRestructuring.com. Customers in international markets may
call 503-597-7708.
Who is Quinn Chrysler Dodge?
Here at Quinn Chrysler Dodge we treat our customer like we'd like to be treated ourselves. With a combined ownership of over 40 years, the Quinns are passionate about Chrysler and Dodge vehicles.
Our mission is to exceed customers expectations by providing a shopping, service and ownership experience that is second to none. A no-hassle, no-pressure, honest, and fair experience is what you can expect from the Quinn Chrysler Dodge staff. We EARN your business!
Search our entire inventory from the comfort of your own home or office. All vehicles are sale priced for your convenience. Compare that to the competition. Many dealer websites don't price their inventory on the internet, but if they do, we'll be the better deal. We are located at our new facility at 3250 SE Washington Blvd. (South on highway 75 & Rice Creek Rd).
Whether you need Sales, Service, or Parts, experience the difference our family owned and operated dealership has to offer. Come see us!
What is a Five Star Dealership?
You may have seen dealerships advertising that they are a Chrysler “Five Star” Dealer. In order to make that claim, the dealership must comply with the Five Star quality program as set forth by Chrysler. It should be noted that there are no official one, two, three, or four star Chrysler dealerships.
To qualify, a Chrysler dealership must:
-
Contact every sales and service customer for feedback after the sale or service.
- Survey dealership employees on a regular basis.
- Act on feedback given by customers and employees.
- Maintain high survey ratings.
- Provide training to employees.
- Keep the dealership grounds up to standards.
The Chrysler Five Star quality program has no outside source of certification, and is handled completely within Chrysler. Chrysler pushes its dealers to create a continuous cycle of improvement and measurement in order to counter customer dissatisfaction. The benefit to the consumer is that they can rely on the Five Star program to ensure that they are purchasing products and services from a dealership that has met the rigorous requirements of the program and is focused on customer satisfaction. The benefit to Chrysler is increased quality and satisfaction reports, increased profits, customer retention, and improved relations with their high-standard dealerships. The benefit to the dealership includes increased satisfaction reports, increased profits, customer retention, access to the Chrysler lead generation program, and access to additional incentives for sales.